Hi, I’m Linda. 

Being a UX & Service Designer, I’m driven to deeply understand how current systems shape people’s interactions with products & services and catalyze this understanding into human-centered solutions. 

Everything is relentlessly changing and in flux — Let’s make it human and resilient together.

How can we equip trauma teams to save lives in the emergency department?

Service design · Healthcare · Winner of Service Design Award 2023

Where people’s lives are at stake every day, quick, accurate, and effective information flow is essential. This service solution is designed to improve and digitise communication in the Emergency Department.

Thumbnails_Projects 20244
Thumbnails_Projects 20242

How can we navigate patients and carers through the life-altering journey of organ transplantation?  

Service design · UX/UI · Healthcare transformation · Qual/Quan Research 

Receiving a new organ is not only a physical but also an emotional upheaval. To ease this challenging journey, it is vital to provide patients with thorough, easily digestible, and practicable information.

How can we fuel the excitement of secondary students for their future? 

UX & Product design · Modular Learning · Startup

The ‘Traumjob Campus’ is a digital learning platform that enables students to reflect on their personalities and to deeply think about their visions for their future lives and careers.

Thumbnails_Projects 20245
Thumbnails_Projects 20246

How can we safeguard individuals’ health data sovereignty?

Speculative design · Strategic service foresight

In a world where digital health data is growing daily, we need to talk about data ownership. This speculative project is an attempt to anticipate the worst to create the best for the future.

Thumbnails_Projects 20247

Public Transport for All

Public service design · Design Sprint

Thumbnails_Projects 2024

Climate Justice

Social design · Scrollytelling · UX/UI design

Thumbnails_Projects 20243

SDN NextGen Conference

Service design · Volunteering · Community engagement

© Linda Klotzbach 2024

© Linda Klotzbach 2023

© Linda Klotzbach 2024