Hi, I’m Linda.
Besides being a human being exploring the world through the lens of design, you’ll find me captivated by listening to podcasts, exploring new countries, or unwinding on the squash court. Currently activating my linguistic brain cells to learn Dutch.
Hi, I’m Linda.
Besides being a human being exploring the world through the lens of design, you’ll find me captivated by listening to podcasts, exploring new countries, or unwinding on the squash court. Currently activating my linguistic brain cells to learn Dutch.
Hi, I’m Linda.
Besides being a human being exploring the world through the lens of design, you’ll find me captivated by listening to podcasts, exploring new countries, or unwinding on the squash court. Currently activating my linguistic brain cells to learn Dutch.
Hi, I’m Linda.
Besides being a human being exploring the world through the lens of design, you’ll find me captivated by listening to podcasts, exploring new countries, or unwinding on the squash court. Currently activating my linguistic brain cells to learn Dutch.
Hi, I’m Linda.
Besides being a human being exploring the world through the lens of design, you’ll find me captivated by listening to podcasts, exploring new countries, or unwinding on the squash court.
Currently activating my linguistic brain cells to learn Dutch.
My Skills
Professional expertise
Service Design
Visual Communication
UX/UI Design
Design Thinking
Double Diamond Process
Stakeholder Management
Design methods
Ethnographic Research
Interviewing
Service Blueprinting
Journey Mapping
Co-creation workshops
Prototyping & Wireframing
Usability testing
Software skills
Adobe CS (InDesign, Photoshop, Premiere)
Figma & InVision
Wordpress
Miro & FigJam
Notion
Keynote & PowerPoint
Currently
Service Design in healthcare
Currently, I’m working as a Service Designer to innovate existing and new healthcare services as part of the Mater Transformation at one of Dublin’s largest hospitals.
Every day, I immerse myself with curiosity in the hospital environment, listening to patients’ moving stories and engaging with the processes that help healthcare providers deliver the best care for their patients.
Good service design means to me ...
Good service design
means to me ...
1. Services are quickly available to everyone who needs to access them.
2. Services support the people in their individual needs.
3. Services are rooted in non-siloed communication of the service providers.
Recently
Service Design Award 2023
The project ‘Save Time, Save Lives’ gained international recogition and was awarded as ‘Best Student Project 2023’ by the Global Service Design Network.
My team partner and I were invited to the Global Service Design Conference in Berlin to present the process and results of this project to a broad design community.
My design journey
Visual Communication · UX/UI · Service Design
I’m currently looking for ...
an environment to not only contribute my skills and experience but also to be part of a human team that aims for a positive difference in the world. Interested to get in touch? Don’t hesitate to reach out.
My projects
If you didn't get the chance yet to explore my work, feel free to take a look ...
Modular learning in Career Orientation
UX/UI design · Modular Learning · Startup
Climate Justice
Social design · Scrollytelling · UX/UI design
Data Authority in Future Health
Speculative design · Strategic service foresight
© Linda Klotzbach 2024
© Linda Klotzbach 2023
© Linda Klotzbach 2024