What’s currently going on?

Currently, I'm a Service Designer working to innovate existing and new healthcare services as part of the Mater Transformation at one of Dublin's largest hospitals.

Every day, I immerse myself with curiosity in the Mater hospital environment, listening to patients' moving stories and engaging with the processes that help healthcare providers deliver the best for their patients' health.

To me, good service design in healthcare means that healthcare services are accessible to everyone with minimal effort, relieve patients' pressure who are already in an emotional life situation, and are rounded off by non-silo communication channels for healthcare providers.

My skills

Design Expertise

Service Design 

Visual Communication 

UX/UI Design

Design Thinking

Stakeholder Management

Design Methods

Double Diamond Process

Ethnographic Research

Service Blueprinting 

Journey Mapping

Prototyping & Wireframing

Software Skills

Adobe CS (InDesign, Photoshop, Premiere)

Figma & InVision


Miro & FigJam

Keynote & PowerPoint

My personal journey


How I got into design?

Explore my educational touchpoints, professional skills as well as my work experience, that have shaped my personal understanding of design. Interested to get in touch? Don't hesitate to reach out. 

© Linda Klotzbach 2023

© Linda Klotzbach 2023

© Linda Klotzbach 2023